Help center

How things work in Trailmonger, one task at a time. The same guides are in the app under Menu → Help & Guides, where they work with no signal. For short answers on billing, data accuracy and offline use, see the FAQ.

Getting started

Finding your way around the map.

• Finding your way around the map
• Choosing your activity
• Searching for a place, trail or address
• Finding trails within a drive, ride or walk
• Saving favorites

Map, layers & boundaries

Map types, land boundaries, terrain and weather.

• Changing the map type
• Turning layers on and off
• Seeing public land and other boundaries
• Property lines and owner details (Pro)
• Checking the weather
• Checking river flow
• Reading a trail’s details
• Measuring a distance or an area
• Choosing what sits on top of the map

Offline maps

Using the map with no signal.

• Downloading a map for offline use
• Managing and removing offline maps
• What works offline, and what does not

Recording, GPS & battery

Tracking where you go.

• Recording a track
• Recording with the screen off or with no signal
• Replaying where you and your friends went (Pro)

Waypoints, routes & your data

Saving places and planning lines.

• Dropping and editing a waypoint
• Building a route
• Finding and organising what you saved
• Exporting to GPX or KML
• Planning a trip

Friends, sharing & safety

Live location and sharing what you saved.

• Adding friends
• Sharing your live location
• Sending your exact location in an emergency
• Setting up a safety zone alert
• Sharing waypoints, routes and activities

Pro & billing

What Pro adds, and your plan.

• What Pro adds, and where to find it
• Subscribing, restoring and managing your plan

Account & settings

Sign-in, preferences and help.

• Changing your name, photo and units
• Switching between dark and light mode
• Choosing which notifications you get
• Locking the app with Face ID or fingerprint
• Saving tracks to Apple Health or Health Connect
• Reporting a problem or asking for a feature

Still stuck?

Use Send Feedback in the map side menu — it attaches your map position and app version — or head to Support.